Terms & Conditions

1. Introduction

These Terms & Conditions govern your use of seoanddesign.co.uk and any services provided by SEO & Design Ltd.

By accessing this website or working with us, you agree to be bound by these Terms & Conditions. If you do not agree, you should not use this website or our services.

2. About us

This website is operated by SEO & Design Ltd, a digital marketing agency based in the United Kingdom.

You can contact us by email at info@seoanddesign.co.uk or by phone on +44 (0)7878 813 173.

3. Scope of our services

We provide SEO, web design, content marketing, graphic design, consultancy, maintenance, analytics and email marketing services to businesses and individuals.

All work is carried out on a project or ongoing-service basis, in line with the specific proposal or agreement shared with you before the work begins.

4. Proposals, quotes and orders

Before starting any project, we will usually provide a written proposal or quote setting out the key deliverables, timelines and fees.

A project is only considered accepted when you confirm the proposal in writing, sign an agreement or make the initial payment requested.

5. Client responsibilities

You agree to provide accurate information, timely feedback and any access or materials that we reasonably need to deliver the services.

You are responsible for ensuring that any content, data or materials you supply do not infringe the rights of third parties or breach any laws.

6. Fees and payment terms

Our fees will be set out in the proposal, quote or agreement for each project or ongoing service.

Unless otherwise agreed in writing, 50% of the project fee is payable before work starts and the remaining 50% is payable on completion of the agreed deliverables.

7. Refunds and cancellations

Fees for services already delivered or work already carried out are generally non-refundable.

If you wish to cancel a project or ongoing service, you should notify us in writing. We will confirm any outstanding fees due based on the work completed up to the date of cancellation.

8. Changes and additional work

Minor revisions within the agreed scope are usually included, as set out in your proposal or agreement.

Any additional work or significant changes requested outside the original scope may be subject to an additional fee, which will be agreed with you before we proceed.

9. Third-party tools and platforms

In delivering our services, we may use third-party platforms such as hosting providers, analytics tools, advertising platforms or email marketing services.

Your use of these platforms may be subject to their own terms and conditions, which you should review separately.

10. No guarantee of specific results

We will use reasonable skill and care in providing our services, but we cannot guarantee specific rankings, traffic levels or sales results.

Many factors that affect performance are outside our control, including search engine algorithms, competition and market conditions.

11. Intellectual property

Unless agreed otherwise in writing, we retain ownership of our pre-existing materials, frameworks and know-how used in your project.

Once you have paid all fees due, you will normally receive a licence or rights to use the final deliverables for your own business purposes, as set out in your proposal or agreement.

12. Website content and acceptable use

The content on this website is provided for general information only and may be updated from time to time.

You agree not to misuse this website, attempt to gain unauthorised access, introduce malicious code or use it in a way that could damage our systems or reputation.

13. Limitation of liability

Nothing in these Terms & Conditions limits or excludes any liability that cannot be limited or excluded under applicable law.

Subject to that, we will not be liable for any loss of profit, loss of revenue, loss of data, loss of business opportunities or any indirect or consequential loss arising out of or in connection with this website or our services.

14. Data protection and privacy

We handle personal data in line with the UK GDPR and other applicable data protection laws.

For more information about how we collect and use personal data, please see our Privacy Policy.

15. Links to other websites

This website may contain links to third-party websites or resources that are not under our control.

We are not responsible for the content, accuracy or security of those websites, and you access them at your own risk.

16. Governing law and jurisdiction

These Terms & Conditions and any dispute or claim arising out of or in connection with them are governed by the laws of England and Wales.

The courts of England and Wales will have exclusive jurisdiction over any disputes arising in connection with these Terms & Conditions or your use of this website and our services.

17. Changes to these Terms & Conditions

We may update these Terms & Conditions from time to time to reflect changes in our services, our business or applicable law.

Any changes will be posted on this page and will apply from the date they are published. You should check this page regularly to stay informed.

18. Contact

If you have any questions about these Terms & Conditions, please contact us at info@seoanddesign.co.uk.